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Dress Code Clothing Return Policy
Dress Code offers its customers a 30 day return policy starting on the day the
order is shipped. Items must be in NEW condition. Customers will not be refunded
shipping for the item as this cost has already been incurred.
There is a strict NO RETURNS OR EXCHANGES on body jewelry items. This is due
to the nature of the product. Sorry.
Order Cancellation / Return Policy on non-stocked Dickies Branded Items
* There is a 20% Re-stocking fee for the cancellation of all non-stocked Dickies
Branded Items. Stocked and non-stocked items are discerned by the Availability
time of the product. If the Availability of the item is greater than 2 Days
(this is indicated in your shopping cart) the item is
considered non-stocked and a re-stocking fee will be applied to order
cancellations and returns of Dickies brand products of this type.
Defects
All products sold by Dresscodeclothing.com are authentic and carefully
examined prior to shipment of the order. In the case that you do receive a
defective item, please contact us immediately so we can switch out the item for
a replacement. Defects must be reported within 7 days of
receipt of shipment.
Policy for Shoes
1. Shoes will only be taken back as a return or exchange if shoes are in NEW
UNWORN CONDITION. The shoe box must also be in NEW CONDITION. Shoe boxes with
tape or labels stuck directly on the box can only be taken back as an exchange.
Directions on Returning an Item
Please note the you may only exchange/return items that are in NEW condition. If
items came with tags, they are expected to be returned with tags. Items that are
not in resalable condition will not be taken back for return/exchange. Dress
Code has a 30 day Return/Exchange policy. This date starts the day the item is
shipped to you. Packages postmarked 30 days after this
date may not be eligible for a refund or exchange. Please contact us if you are
returning an item for exchange 30 days past the date the order was shipped to
you for authorization. You will be
refunded for the cost of the item returned, shipping costs can not be refunded. In the event that
you are discounted for shipping or not charged for shipping, you will be
refunded the amount of the products returned less the initial cost of shipping
and handling.
To return an item(s) please send mail your package to:
Dress Code - Returns
2636 E Broadway Blvd
Tucson, AZ 85716
Please include the following so we can process your return quickly
1. Your order number
a. If you purchased your products on
DressCodeClothing.com, you may get this information by logging into my account
and looking at your recent orders
b. If you purchased your products
on Amazon.com please include the Amazon.com order number. This can be obtained
viewing your order history on Amazon.com.
2. Your shipping address and email address.
3. The reason why you are returning the item(s).
Direction on Exchanging an Item (For USA Customers)
Please note the you may only exchange/return items that are in NEW condition. If
items came with tags, they are expected to be returned with tags. Items that are
not in resalable condition will not be taken back for return/exchange. Dress
Code has a 30 day Return/Exchange policy. This date starts the day the item is
shipped to you. Packages postmarked 30 days after this
date may not be eligible for a refund or exchange. Please contact us if you are
returning an item for exchange 30 days past the date the order was shipped to
you for authorization.
To return an item(s) please send mail your package to:
Dress Code - Exchanges
2636 E Broadway Blvd
Tucson, AZ 85716
Please include the following so we can process your return quickly
1. Your order number
a. If you purchased your products on
DressCodeClothing.com, you may get this information by logging into my account
and looking at your recent orders
b. If you purchased your products
on Amazon.com please include the Amazon.com order number. This can be obtained
viewing your order history on Amazon.com.
2. Your shipping address and email address.
3. What item you would like to exchange for. Please be as specific as possible
so we can ensure to get you the correct item. Please indicate the size and color
of the item you need in exchange.
Direction on Exchanging an Item (For International Customers)
Please send the item(s) back to us at:
Dress Code - Exchanges
2636 E Broadway Blvd
Tucson, AZ 85716
Please include the following so we can process your return quickly
1. Your order number
a. If you purchased your products on
DressCodeClothing.com, you may get this information by logging into my account
and looking at your recent orders
b. If you purchased your products
on Amazon.com please include the Amazon.com order number. This can be obtained
viewing your order history on Amazon.com.
2. Your shipping address and email address.
3. The reason why you are returning the item(s).
Please note that refunds can take 1 to 2 weeks process. In the
mean time, please place another order for the item you want in exchange. This
will ensure that the item that you want to exchange for is shipped to you right
away (rather than waiting till the return is received) and will also ensure that
the item is in stock.
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